Information about Covid-19 and events

OUR CONCERT PROGRAM AND HOW IT IS AFFECTED BY COVID-19

We operate in accordance with rules and advice from national authorities, and have as a result of the infection control measures postponed and canceled a number of events.

The Concert Hall’s program is affected by the national and local Covid-19 regulations. Some events are postponed, while others are canceled. Our program page is continuously updated with information about which events are affected. In terms of concerts and performances that are postponed or canceled, we will contact all tickets holders continuously and as soon as we have information about new dates, refunds, etc.

SAFETY MEASURES WHEN VISITING US

It is important to us, that you feel safe when visiting the Concert Hall during these times. Below is how we plan for your cultural experience to take place under safe conditions:

STAY HOME IF YOU FEEL SICK

If you have been in contact with infected people, are in quarantine, feel ill or have symptoms of illness, it is important that you stay at home.

AUDIENCE FROM OTHER MUNICIPALITIES

The government advises the public not to cross municipal boundaries to participate in cultural events.

If you come from another municipality and for that reason do not want to participate in an event for which you have purchased a ticket, you can contact us as soon as possible on telephone 51 53 70 00 (1) or by email to billett@stavanger-konserthus.no and request a refund. We refund the ticket price excl. fees.

ON ARRIVAL

The public is asked to use the Concert Hall’s main entrance on arrival. We also encourage the public not to use the changing rooms.

HAND HYGIENE

Please remember to wash or disinfect your hands when you arrive. Hand sanitizer is available in several places in the foyer. Both toilets, tables / chairs and public areas are regularly and thoroughly washed.

CHILDREN UNDER 2 YEARS OLD

It has previously been allowed for children under 2 years to sit on the lap of an adult, without having to purchase a separate ticket for the child. Due to Covid-19 restrictions, this scheme is no longer available. This is due to a maximum limit of audience members, and that we must know who and how many are present in our halls, and where each individual is sitting. Unfortunately, we cannot implement this scheme again until restrictions are reduced.

OUR HALLS

All concerts and performances are held in accordance with the restrictions and infection control rules set by the authorities. This applies for example to audience numbers, and the required distance between audience members. If you are with family or others in your “cohort”, you can sit closer.

 The doors to each of our halls open no later than 20 minutes before the concert starts.

For concerts with serving inside the hall, audience members can order and pay via the QR code at their respective table.

AFTER A CONCERT OR EVENT

After a concert or event, we will sometimes inform audience members to leave the Concert Hall via exits other than the main entrance. We do this to be able to carry out cleaning between events. This is also done to avoid “mass gatherings”, in an area with limited space.

More information about the details pertaining to each individual event is sent by text message to ticket holders. You will also be informed by our Concert Hall staff, upon arrival.

Thank you for visiting us and respecting infection control rules accordingly. We hope you enjoy your time in Stavanger Concert Hall!

CANCELED CONCERTS AND PERFORMANCES

In connection with Covid-19, we have strict restrictions on the number of audience members. It is also difficult for artists and ensembles from other countries to travel. This has led to many performances being canceled. When this happens, we will contact all ticket holders with information about refunds etc.

STAY UPDATED

We send out text messages and newsletters (the latter in Norwegian), but feel free to check our program page or Facebook page to stay updated on changes.

OPENING HOURS

Due to the current situation, our opening hours are somewhat limited.

Our Box Office is physically open on Thursdays from 12pm7pm. Otherwise open when events take place. You can reach our Box Office by tel: 51 53 70 00 (Option 1) on Monday to Wednesday 10am–1pm, Thursday 10am–7pm and Friday 10am–1pm.

Our gift shop is currently closed.

The restaurant Spiseriet is closed until further notice. This is due to the increase in Covid-19 cases, restrictions on serving and audience restrictions at events. For more information, please visit Spiseriet’s website.